Site24x7 vs. Dynatrace | Comparison of website monitoring tools

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Real-time monitoring of websites and network infrastructure is essential to ensure businesses can deliver the content and services their customers demand. We’ll look at two competing website monitoring services, Site24x7 and Dynatrace, and the features these solutions offer businesses, including network monitoring.

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What is Site24x7?

Website24x7 is a cloud-based website monitoring solution that focuses on ease of use and simplicity while offering a full suite of tools and integration options that should satisfy most small and medium enterprises.

The streamlined workflow makes Site24x7 suitable for developers and business users when it comes to implementation. They offer immediate compatibility with more than 450 devices from the most popular vendors such as HP or Cisco and any other vendor offering a sysOID.

Site24x7 is an agentless system that uses SNMP as the basis for its website monitoring services. This provides a resource-efficient data collection method.

What is Dynatrace?

Dynatrace offers comprehensive network and enterprise monitoring through AI processes and machine learning using an agent-based system. They offer a long list of options and solutions that come with a slightly tougher learning curve than some other providers.

Dynatrace is powered by its proprietary AI service called Davis, the Dynatrace AI Causal Engine. This process oversees its three main modules known as One Agent, Smartscape, and Purepath to enable comprehensive monitoring of the entire technology stack.

Dynatrace offers more flexibility than a service like Site24x7 and is suitable for developers and advanced users looking for a customizable option. Being an agent-based solution, the data retrieved is often more detailed and better suited for diagnosing complex issues.

Site24x7 vs. Dynatrace: Feature Comparison

Features Website24x7 Dynatrace
Device models for the most common devices Yes Nope
AWS, Microsoft Azure, and Google Cloud Platform monitoring Yes Yes
AI-based observation to spot points of failure and offer root cause analysis, not just faults and errors Nope Yes
Network monitoring via SNMP and processing of SNMP traps Yes Nope
600+ built-in third-party integrations for popular services Nope Yes

Direct feature comparison: Site 24×7 and Dynatrace

Automatic network discovery

Site24x7 and Dynatrace both offer an automatic network discovery tool. After installation, this one-click tool searches your network and identifies all devices and services.

For Site24x7 users, this is easily accessible from the dashboard console. Once activated, it produces a topology diagram showing the devices and services it detects and their connections.

Dynatrace’s auto-discovery provides a similar overview map of the full network, but there’s more integration with its other services right from this discovery page. In this regard, the Dynatrace interface offers a more complete overview from a single screen.

Anomaly detection and prediction

Both Site24x7 and Dynatrace use AI to uncover anomalies and predict potential issues before they become a bigger problem.

With Site24x7, its scope is more limited simply due to its underlying data collection protocols. It alerts staff to basic issues, such as increased resource or bandwidth usage, helping to spot problem areas.

Dynatrace excels in its implementation of AI with its built-in modules capable of collecting more detailed data. Product anomaly detection provides solutions and root cause analysis to automate teams or individuals to dispatch or notify. This is important for large companies or networks where several different team members may be needed to solve a single problem.

Global real-time app and website performance monitoring

This basic functionality is available with both services. Both tools offer comprehensive performance monitoring of all services as well as website performance.

Site24x7 offers full monitoring via SNMP and even includes website defacement detection as well as full email service monitoring.

Dynatrace only offers website monitoring via DNS, so email monitoring is slightly limited without customization. They also don’t offer website defacement detection.

Scalability

For small businesses without dedicated developers or IT professionals to handle integration and configuration, Site24x7 is an ideal tool. However, as the complexity increases, some users have commented that the limitations of Site24x7 can start to become apparent. It’s not quite as integrated from scratch, and some aspects can feel somewhat tinkered with compared to Dynatrace’s tight integration.

Dynatrace, on the other hand, can also work with small businesses, but is clearly aimed at developers and IT professionals. It offers more flexibility and scalability at the cost of increased complexity.

Repair

However, with Dynatrace’s complexity comes the advantage of more advanced tools for troubleshooting and locating poorly performing systems using its AI tools. Site 24×7 also offers a similar AI-powered troubleshooter, but Dynatrace clearly excels in this area. This makes Dynatrace a clear winner when it comes to solving more complex issues that may require multiple teams to solve an issue.

Security

Site24x7 and Dynatrace use different approaches to data collection, and both have their own security considerations.

Since Site24x7 is an SNMP-based website monitoring service, it might not be the best solution for businesses with high security requirements. Due to the nature of SNMP, a single user ID must have access to all systems, so if that ID is compromised, then the entire system can be compromised.

Dynatrace uses an agent-based system, which can allow for a more personalized approach that restricts access at different levels, allowing for greater security control.

That’s not to say Site24x7 isn’t secure, but for businesses that need high-level security, it’s something to consider. Site24x7 offers additional layers of security to mitigate these shortcomings, such as biometric authentication, which Dynatrace does not offer.

Which website monitoring tool should you use?

Overall, the comparison really comes down to Site24x7’s simplicity versus Dynatrace’s robust scalability and deeper data collection. For a small business without dedicated developers, Site24x7 will most likely meet their needs. However, when scaled or pushed, the limitations of Site24x7 will become apparent. Large enterprises that need to take advantage of increased capabilities and deeper data collection should consider Dynatrace.

This article is written by James Forteze.

Sherry J. Basler